This policy sets out how MadeByPi uses and protects any information that you provide when you use this website.

MadeByPi Digital Limited’s registered office is at White Rose House, 8 Otley Road, Leeds, LS6 2AD. We are registered on the Information Commissioner’s Office Register of Data Controllers under registration number Z1787211. Our Appointed Person responsible for Data Protection for the organisation is Andrew Douglas, Managing Director.

MadeByPi Digital Limited (‘we’, ‘us’ or ‘our’) is committed to respecting and protecting your privacy in accordance with this privacy notice and in compliance with the General Data Protection Regulation (GDPR), UK data protection laws, and any other relevant data protection laws and regulations (herein collectively referred to as “the data protection laws”). Questions and comments about this privacy notice are welcomed. These and any enquiries about the processing of your personal data should be directed to dataprotection@madebypi.co.uk in the first instance.

By using our site and/or providing us with personal information, you are agreeing to the terms of our Privacy Policy. If you do not want your personal information to be used in the ways set out here, please do not use our site or submit personal information to us through it.

What is Personal Data?

The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified by reference to data items such as: name, contact details, unique identification numbers, location data or online identifiers.

What we information we collect

We may collect the following information:

• Name and job title
• Contact information including email address
• Demographic information such as postcode, preferences and interests

In addition to the personal data we collect as explained above, we may collect other information about your visits to our site and about your computer. Such other information collected may include, but will not be limited to, traffic data, location data, weblogs, the resources that you access, when you access our site, when you leave our site, your IP address, your operating system and browser type. This other information is collected by cookies, please see below for more details in relation to cookies.

Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: Where you have provided your explicit consent for us to process your data (e.g., for marketing emails).
• Legitimate Interests: For purposes such as improving our services and understanding user behavior to enhance your experience on our website.
• Contractual Necessity: Where processing is necessary to fulfill a contract with you or to take steps at your request prior to entering into a contract.
• Legal Obligation: Where we are required to process your data to comply with legal or regulatory obligations.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services
• We may periodically send you emails which we think you may find interesting using the email address which you have provided
• To monitor the use of our site
• To collate, analyse and report on aggregate, anonymised personal information about users of our site
• To enable us to be responsive to business needs and associated risks
• For communications or correspondence in the event of a problem

We will not share your information with third parties.

How long we keep your data

MadeByPi Digital Limited only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. As part of this we work to the standards set out in the ISO 27001 Security Certification.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. For more information please view our Cookie Policy.

Your Rights

Under data protection laws, you have the following rights:

• Access: The right to request access to your personal data and information about how it is processed.
• Rectification: The right to request correction of inaccurate or incomplete data.
• Erasure: The right to request deletion of your personal data where it is no longer necessary or you withdraw consent.
• Restrict Processing: The right to restrict the processing of your personal data under certain conditions.
• Data Portability: The right to receive your personal data in a machine-readable format and have it transferred to another data controller.
• Object: The right to object to the processing of your data for direct marketing purposes or where the processing is based on legitimate interests.
• Lodge a Complaint: The right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we are not complying with data protection laws.

For more information about your rights or to make a request, please contact us at dataprotection@madebypi.co.uk.

Changes to This Policy

We may update this policy from time to time by updating this page. Where material changes are made, we will notify you via a notice on our website or other appropriate means.

This policy is effective from 1st March 2024.